Polyurethane Concrete Lifting & Levelling

204-817-5736

Privacy Policy

Effective Date: January 1, 2025

Information We Collect

Slab-Jack Kings (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect your information when you visit www.slabjackkings.com, request or receive our services, communicate with us, or participate in our SMS messaging program.

Personal Information

  • Name
  • Email address
  • Phone number
  • Mailing or service address
  • Payment details, where applicable

Non-Personal Information

  • IP address
  • Browser type
  • Operating system
  • Website usage data, including pages visited and time spent on the website

Information You Provide Directly

  • Information submitted through contact, estimate, warranty, or service-request forms
  • Questions, feedback, testimonials, or reviews
  • Job applications and employment-related information
  • Photos, documents, or other information submitted in connection with a project or service request

SMS Messaging Information

When you communicate with us through SMS or opt in to receive text messages, we may collect:

  • Your phone number
  • The content of messages you send to us and our responses
  • Messaging metadata, including timestamps and delivery status
  • Your SMS consent, opt-in, and opt-out preferences

How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide, schedule, and improve our services
  • To prepare estimates, proposals, work orders, invoices, and other project documents
  • To communicate with you regarding inquiries, appointments, service requests, projects, payments, warranties, or customer support
  • To process payments, where applicable
  • To personalize your experience on our website
  • To analyze website traffic and improve website performance
  • To request feedback or reviews
  • To send marketing or promotional communications when you have provided the required consent
  • To maintain business, legal, accounting, and compliance records
  • To comply with applicable legal obligations

SMS Messaging

Slab-Jack Kings may use SMS messaging to provide customer support and send transactional or informational messages related to inquiries, estimates, appointments, projects, payments, or services.

We may also send marketing or promotional text messages when you have explicitly opted in to receive them. Consent to receive marketing messages is not a condition of purchasing our services.

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.

Mobile information, SMS opt-in information, and consent records will not be sold or shared with third parties, affiliates, or partners for their marketing or promotional purposes.

For more information about our SMS messaging practices, please review:

How We Protect Your Information

We use reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information in the following circumstances:

  • With trusted service providers that assist us with business operations, including website hosting, payment processing, scheduling, customer communications, analytics, and related services
  • When required by law, court order, or another valid legal request
  • When necessary to protect our legal rights, property, customers, employees, or business operations
  • When necessary to detect or prevent fraud, misuse, security incidents, or unlawful activity
  • As part of a business sale, merger, restructuring, or transfer of assets, subject to applicable privacy requirements

Service providers are permitted to use personal information only as necessary to provide services to us and are expected to handle the information appropriately.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, meet legal and regulatory obligations, resolve disputes, and enforce agreements.

SMS-related information is retained only for as long as necessary for business, legal, operational, and compliance purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve website functionality, understand how visitors use the website, measure performance, and support our marketing efforts.

You may be able to disable or manage cookies through your browser settings. Disabling cookies may affect the availability or functionality of certain parts of the website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, security, or privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal information we hold about you
  • Request that inaccurate or incomplete information be corrected
  • Request deletion of certain personal information
  • Withdraw consent where processing is based on consent
  • Opt out of marketing emails or text messages
  • Restrict or object to certain uses of your information
  • Lodge a complaint with an applicable privacy or data protection authority

To request access to or correction of your personal information, or to exercise another applicable privacy right, contact us at info@slabjackkings.com.

Marketing Communications

You may unsubscribe from marketing emails by following the unsubscribe instructions included in the message.

You may opt out of SMS messages by replying STOP. After opting out, you may receive one final message confirming that your request has been processed.

Opting out of marketing communications will not prevent us from sending necessary transactional, service-related, billing, safety, or project communications where permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal obligations, or business operations.

Any revisions will be posted on this page. We encourage you to review this Privacy Policy periodically.

Contact Us

For questions or concerns regarding this Privacy Policy or our handling of personal information, contact us at: